Refund Policy

This page explains how refund requests for ClashX7 transactions are reviewed.

Refund Requests

If you believe a payment was duplicated, deducted incorrectly, or a transaction failed, contact ClashX7 support with your transaction reference and relevant details.

Tournament Entry Fees

Refund eligibility may depend on the tournament status, published match rules, payment status and the circumstances of the request. A refund is not guaranteed for every request.

Review Process

Each request will be reviewed. If approved, the refund method and processing time will be communicated to the user.

Contact Support

Use the customer support contact provided in the ClashX7 app for assistance with a transaction.

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